Zone Manager (Snow Account Manager)
Department: Call Center
Status: Full-time
Location: Nuevo Leon - Hybrid
Reports to: Call Center Manager
Supervises: N/A
Effective Date: 9/09/2024
Position Summary: The Snow Account Manager will contact snow and ice professionals to negotiate contracts for snow and ice removal services.
The Snow Account Manager will manage client and subcontractor contract operations.
These positions are based on 24/7 coverage; therefore, Snow Account Managers will be required to work a varied shift, including some weekends, which will be up to 3 different shifts per day, you will be notified which shift you are assigned to upon hir the position will be based on a 40-hour work week.
This role will be supporting operations throughout the United States, that may require individual to work in different time zones.
Essential Duties and Responsibilities include the following, but are not limited to:
- Manage customer and s...