Enhance your career with Xerox as a Production Service Technician, focusing on large production equipment. Excelling in customer satisfaction and technical expertise is essential in this active role.
As Xerox continues to innovate, we are in need of experienced Field Service Technicians for our Technical Services division. This role requires managing customer relations while performing maintenance and repairs on production equipment. Applicants must have a strong electro-mechanical background to ensure successful outcomes for our clients.
Key Responsibilities:
• Resolve customer issues meeting SLA agreements
• Conduct maintenance and technical diagnostics on equipment
• Leverage troubleshooting skills for electromechanical systems
• Act as primary customer contact for satisfaction
• Mentor team members in repair best practices
Requirements:
• Proven senior experience with electromechanical tasks
• Excellent time management and reliability traits
• Curre...