SearchLondonJobs.co.uk

🏛️ London's Premier Job Portal

← Back to London Jobs

World of Home, Team Lead, Full Time, Permanent

Company: Brown Thomas

Location: Dublin 1, London

Posted: June 01, 2026

Apply for This Position

Submit Application

Position Details

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

To lead, support, and mentor team members in the day-to-day operations of the department, ensuring the highest levels of customer service, sales excellence, and operational standards while driving team engagement and results.

Key Responsibilities:

  • Deliver exceptional customer service, ensuring NPS targets are consistently achieved
  • Coach and support team members in handling customer queries, returns, and service excellence
  • Prom...