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Workplace Co-ordinator

Company: ISS

Location: Cambridge, London

Posted: June 11, 2026

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Position Details

Job Description

We are looking for someone who will provide a world-class, client-facing front of house and facilities management service, ensuring operations run efficiently and professionally.

The role is varied and hands-on, involving FM requests, client requests, liaison with the tech services on-call team, and the management of mail and courier services, while acting as an ambassador for both the client and ISS.

Key Responsibilities

  • Act as the primary point of contact for all FM-related matters, promoting and supporting the client helpdesk and driving work orders to completion within SLA.
  • Ensure the smooth daily operation of the client site, escalating building and facilities issues to the FM team as required.
  • Provide front of house services, including visitor, contractor and security pass management in line with agreed processes and standards.
  • Monitor cleaning standards, workplace inspections and mee...