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We are hiring a Remote Travel Support Specialist to guide and assist clients throughout their travel journey. From planning to return, you will ensure travelers feel informed, confident, and supported at every stage.
Assist clients remotely through phone, email, and online messaging
Manage reservations, booking updates, cancellations, and special requests
Share clear and detailed information regarding destinations and travel policies
Monitor upcoming departures and proactively contact clients when necessary
Professionally resolve inquiries and concerns to maintain high customer satisfaction
Strong written and verbal communication abilities
Background in customer service (travel industry experience is a...