Step into an exciting IT Support Specialist role at the Wickaninnish Inn, where your skills will shine in a luxury hospitality setting. Help us maintain excellence in service through outstanding IT support.
As a full-time IT Support Specialist, you will be responsible for providing both technical support and system maintenance within our acclaimed resort. Your role will include resolving IT issues for guests and staff while ensuring our systems operate at peak efficiency, reflecting the high standards of our establishment.
Key Responsibilities:
• Follow service standards for IT support and care
• Troubleshoot and resolve hardware and software issues
• Assist in managing and updating IT systems
• Conduct system checks and preventive maintenance
• Track IT incidents systematically using our helpdesk
Requirements:
• Relevant experience in IT support
• Excellent communication and service skills
• Authorized to work in Canada with valid permits
• Able to ...