Join Westin Nova Scotian as a Guest Services Agent, where your warm hospitality will enhance the guest experience in Halifax. Ensure a welcoming atmosphere and address guest requests promptly.
In this pivotal role, you’ll represent the hotel from arrival to departure, making every guest feel appreciated and valued. Your strong problem-solving skills and motivation to provide excellent service will shine in this fast-paced environment, where guest satisfaction is paramount.
Key Responsibilities:
• Welcome guests with genuine enthusiasm
• Assist guests with inquiries and requests
• Process payments with precision and care
• Keep the front desk area clean and organized
• Ensure compliance with safety protocols
Requirements:
• Experience in hotel front desk operations is essential
• Familiarity with Marriott systems is a plus
• Strong communication and customer service abilities
• High school diploma or equivalent required
• Flexibility for shifts inc...