Enhance healthcare delivery as a full-time Practice Consultant with WELLSTAR in a hybrid setting. Your role will involve training users on EMR and fostering relationships to boost satisfaction and sales.
The Practice Consultant is vital for improving customer experiences within assigned territories and comprises working with clinics and providers. Focus on ensuring clients are fully engaged with WELLSTAR’s product offerings and drive efficiency through effective relationship management and support. Collaborate closely with teams for optimal customer service and satisfaction.
Key Responsibilities:
• Target high-value EMR customers for reviews
• Follow up with active customers to maximize engagement
• Identify and fulfill training needs and solutions
• Help customers adopt new functionalities in products
• Resolve incidents escalating beyond routine cases
Requirements:
• Comprehensive knowledge of WELL Health products
• Demonstrated ability to foster custome...