Enhance customer satisfaction as a Warranty Administrator at Jaguar Land Rover Winnipeg. You will streamline service operations, manage claims, and oversee the loaner fleet for maximum efficiency.
Reporting to the Fixed Operations Manager, this full-time role focuses on providing exceptional support within the service department. The Warranty Administrator collaborates with Service Consultants, processes work orders, and manages customer appointments while ensuring effective claims submission to manufacturers.
Key Responsibilities:
• Oversee the customer loaner fleet
• Process internal work orders efficiently
• Submit warranty claims to manufacturers promptly
• Schedule service appointments using warranty schedules
• Collaborate effectively with the service team
Requirements:
• Experience in dealership service or parts departments
• Strong customer relationship management skills
• High attention to detail and organization
• Understanding of technicia...