Position Details
Enhance customer loyalty as the Customer Service Manager for Walmart Canada. Oversee front-end operations, guide associates, and ensure compliance for an excellent shopping environment.
Based in Lac-Megantic, QC, you'll coordinate operations, manage transactions, and promote company initiatives. This role requires a focus on training, safety, and customer satisfaction, aligning with Walmart's commitment to quality service in retail.
Key Responsibilities:
• Ensure compliance with safe lifting techniques and cleanliness
• Address customer and Associate concerns promptly
• Monitor associate performance and coverage
• Facilitate training on systems and operational standards
• Manage purchase and return processes accurately
Requirements:
• Must be 16 years old or older
• Experience in a supervisory role preferred
• Excellent problem-solving abilities
• Strong organizational skills
• Knowledge ...