The mission (https://www.nytco.com/company/mission-and-values/) of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.





Job Description

The New York Times is looking for a Vendor Manager to join our Care Vendor Operations team. You will be The New York Times' primary operational owner of outsourced contact center performance. You will focus on ensuring our vendor partners consistently meet service, quality, and financial expectations through strong performance management, clear accountability, a...