Be a vital part of NTT DATA Services as a Remote Production Support Engineer located in Vancouver, British Columbia. Your role will emphasize system reliability and customer satisfaction through expert support.
In this role, you'll handle monitoring and troubleshooting of critical production systems. Your efforts will drive the stability and performance of applications while ensuring that customer needs are met swiftly and efficiently. Join an inclusive team that values forward-thinking solutions in tech.
Key Responsibilities:
• Monitor assigned production systems continuously
• Troubleshoot application issues and implement fixes
• Provide exceptional support to customers promptly
• Review and enhance existing systems for performance
• Engage in root cause analysis for persistent issues
Requirements:
• 5+ years of experience in Application Management
• Over 4 years in .NET production support roles
• 2 years with ETL tools such as Informatica or SSIS
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