UX Researcher

Contract: 6-month term (with potential extension)

Location: Hybrid / Toronto

Industry Preference: Financial Services (Insurance / Wealth / Investments)

About the Role

Havas CX Canada is looking for an experienced UX Researcher to join a multidisciplinary team supporting a large-scale digital transformation initiative for a leading financial services organization.

This role will focus on designing and delivering user research that informs the creation of a unified digital experience across web and mobile platforms. You will work closely with UX designers, strategists, product owners, and stakeholders to uncover customer needs, validate concepts, and provide actionable insights that shape product and experience decisions.

The ideal candidate is comfortable leading research independently, selecting the right methodologies for the problem at hand, and t...