OverviewWe are currently seeking a UNIX & SQL Production Support Engineer/Software Development Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of Windows based application testing experience.
You will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new Azure-hosted desktop.
You will troubleshoot issues end-to-end, coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.G., trading, engineering, operations, senior management).
Key ResponsibilitiesPerform application testing, defect reproduction, and regression checks before and after migrationTroubleshoot and resolve issues across Windows, applications, and desktop environment configuration.
Issues will be routed by the helpdesk team.Write clear user updates and technical not...