Be a key player at The Junkluggers as a Universal Call Center Representative, dedicated to providing exceptional customer service and promoting sustainability. Engage with customers through various channels, and assist them with their needs.
This role requires a minimum commitment of 20 hours a week, with pay starting at $21.50 CAD per hour. Your main task is to assist customers in understanding services, handle inquiries, and efficiently manage appointment scheduling. Empathy, strong communication skills, and a customer-centric approach are essential in this dynamic setting.
Key Responsibilities:
• Assist customers in understanding Junkluggers service schedule
• Manage inquiries via phone, email, and text
• Communicate appointment scheduling and changes
• Quickly evaluate customer needs for efficient options
• Provide comprehensive support for booking and inquiries
Requirements:
• Minimum one year of sales experience
• Strong verbal and written communicat...