Join WEBTOON Entertainment as a Trust & Safety Associate and ensure a safe environment for creators and users. Leverage your bilingual skills in Thai, Indonesian, or Traditional Chinese to enhance the platform's community.
In this role, you will investigate content violations and support moderation teams while providing resolutions for user inquiries. Your detail-oriented and analytical approach will be key in developing policies and ensuring compliance. You will also collaborate with various departments to address technical issues and stay informed on current events impacting content policies.
Key Responsibilities:
• Review escalated reports and appeals of policy violations
• Conduct thorough and unbiased investigations into reported content
• Provide support to resolve issues reported by moderation teams
• Respond to user inquiries and complaints effectively
• Collaborate with stakeholders on policy development and improvement
Requirements:
• B.A./B.S. in r...