Step into a full-time leadership role at a dynamic travel agency focused on customer satisfaction. Leverage your tourism experience to ensure efficient operations and effective staff management.
As the Travel Agency Operations Manager, you will oversee all aspects of our agency, requiring a college diploma and 3 to 5 years of relevant industry experience. Your role includes directing daily operations, handling complaints, and evaluating market trends to improve service delivery.
Key Responsibilities:
• Direct and control daily agency operations
• Evaluate and organize daily tasks for efficiency
• Manage and assign duties to staff members
• Analyze market trends to assess consumer demand
• Resolve customer requests and complaints effectively
Requirements:
• College degree in a related field
• 3 to 5 years of experience in tourism
• Ability to work under pressure in a fast-paced environment
• Permanent or temporary resident status in Canada
• Strong...