Elevate customer experiences as a Senior Manager in Digital CX & AI at TELUS Digital. Lead groundbreaking initiatives in a hybrid or remote model while driving enterprise transformations.

TELUS Digital is seeking a Senior Manager to spearhead their Global CX practice. With over 10 years of experience in Data & AI or software leadership, you will translate client priorities into effective technology solutions. This role demands deep engagement with cross-functional teams to achieve key performance indicators and manage complex delivery programs.

Key Responsibilities: • Collaborate with architects and strategists on innovative AI solutions • Scale squads to improve critical KPIs and outcomes • Ensure high standards in project communications and updates • Guide architectural decisions and technological solutions • Promote accountability and excellence within the team

Requirements: • 10+ years in Data & AI or software leadership • Experience with large-scale AI a...