Job Overview

Join the newly established Transformational Change Management (TCM) team, a dedicated unit at the heart of the bank’s Digital Business Transformation (DBT). In this high‑impact role, you will drive the adoption of strategic transformation initiatives across the organization, from AI integration to enterprise‑wide platform roll‑outs. You will design and activate change strategies, engage stakeholders, create compelling enablement materials, and measure adoption impact to ensure that innovation translates into sustainable behavioral change and measurable business value.

Responsibilities

• Lead and/or support end‑to‑end behavioral change activities for key bank‑wide initiatives, such as the promotion of AI, changes in operating models or other strategic change initiatives, ensuring alignment with strategic priorities and business outcomes.
• Partner with project leads, senior stakeholders, and frontline teams to design and execute tail...