Become a vital part of Top Hat in Toronto as a Client Training Specialist, focusing on empowering professors with new technology. Your role will ensure seamless onboarding and academic success.
You will guide professors through the adoption of the Top Hat platform, enhancing their teaching capabilities. With an emphasis on relationship-building, you will help customers not only learn the technology but also use it effectively in their courses. Familiarity with educational technology and proven metrics experience will enhance your impact.
Key Responsibilities:
• Guide professors through personalized onboarding
• Ensure effective use of Top Hat platform in lectures
• Share insights on effective lecture formatting
• Prepare professors and students for class readiness
• Strengthen relationships with first-time customers
Requirements:
• 1-2 years in customer-oriented roles
• Proven track record with metrics or KPIs
• Passionate about training and learning de...