Elevate your leadership skills as an Afternoon Supervisor at Tim Hortons. Lead a motivated team and ensure exceptional guest experiences while maintaining operational excellence.
As an Afternoon Supervisor, you will guide team members by setting a strong example and fostering a positive work environment. You will handle guest complaints swiftly, drive sales, and support new hires via training and orientation. This role demands active participation during busy periods to ensure outstanding service levels.
Key Responsibilities:
• Lead and motivate team members throughout shifts
• Address guest service complaints promptly and professionally
• Supervise adherence to Tim Hortons operating standards
• Manage cash procedures and operational efficiency
• Complete all shift documentation accurately
Requirements:
• Minimum 1 year experience in a supervisory role
• Knowledge of health and safety regulations
• Ability to work flexible hours
• Strong communicatio...