Become a Customer Support Coordinator at Tile and Stone Source, where you'll focus on enhancing order fulfillment and customer service excellence. Engage with clients while ensuring sales processes run smoothly.
Tile and Stone Source is looking for an organized Customer Support Coordinator who thrives in a retail environment. You will assist customers from their initial contact through product pickups while managing order processing and communication with the sales team. Your ability to juggle tasks with precision and deliver exceptional service will be key in this role.
Key Responsibilities:
• Welcome customers and field inquiries over the phone
• Input and process customer purchase orders efficiently
• Coordinate product orders ensuring timely arrival
• Support sales associates in meeting client needs
• Inform clients when their products are available for pickup
Requirements:
• Proficient in MS Office applications and POS systems
• Strong verbal communic...