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Tier 2 HR Support Specialist North America

Company: Dayforce

Location: toronto, London

Posted: June 05, 2026

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Position Details

Enhance HR operations with Dayforce as a Tier 2 HR Support Specialist in North America. Provide expert guidance and manage compliance while improving employee interactions.

In this essential HR Delivery Partner role, you will handle region-specific HR inquiries and collaborate with HR Business Partners. Your experience in employee relations, policy interpretation, and compliance will be key in resolving escalated HR issues and improving employee experiences through proactive support.

Key Responsibilities:
• Address employee and manager inquiries with expertise
• Provide interpretation of HR policies and programs
• Handle employee relations cases and necessary documentation
• Support performance management processes and transitions
• Ensure compliance across North America

Requirements:
• 3-5 years of HR experience for single country support
• 4-7 years for multi-country HR experience
• Knowledge of sy...