Telesales & Customer Service Representative

Requirements: Fluent in English + Sales or Call Centre experience

Location: dublin

Work model: Hybrid

Contract type: Temp , full-time

Working Hours: 37.5 hours/week, Monday to Friday and occasional Saturday, rotating shift, 08 hours shift between 8:00am - 8:00pm.

Covalen is hiring for a Telesales Agent who will provide a broad range of customer support and administrative services to the customer and prospects of our client . Services provided will include a combination of telesales, customer service, administrative and complaint handling processes. The Agent will focus on providing an excellent service for existing and future customers in accordance with agreed departmental objectives.

The CSR will be working within and promoting the Values of Covalen – Be Brave, Be Wise, Be Proud and Exceed.

Specific Responsibilities: