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This role sits at the heart of a 24/7 Network Operations Center environment, ensuring the stability, performance, and reliability of large-scale enterprise communication networks. You will monitor live systems, respond to alerts, and act as the first line of defense for network incidents and service disruptions. The position is highly operational and fast‑paced, requiring strong attention to detail and quick decision‑making under pressure. You will collaborate with a small shift‑based technical team to minimize downtime and maintain service continuity for customers across multiple states. This is a customer‑facing technical role where communication, accuracy, and responsiveness are critical. It also offers a strong development path for professionals aiming to grow into advanced network engineering positions. The environment rewards initiative, continuous learning, and a proactive approach to problem‑solving.