Drive team success at Intact as a Technical Training Unit Manager in a hybrid model. Lead and develop trainers to enhance claims employee onboarding and improve learning effectiveness.

Joining the Claims Learning & Development team, you will manage and inspire a group of trainers focused on delivering top‑notch technical training. This role emphasizes collaboration and continuous improvement while acknowledging the specific operational needs of the Quebec and Atlantic regions.

Key Responsibilities

• Lead and develop a motivated team of trainers
• Foster a culture of collaboration and quality focus
• Roll out onboarding and technical training pathways
• Build performance indicators to enhance training effectiveness
• Collaborate with L&D team for consistency across regions

Requirements

• 4–5 years of management experience
• Robust understanding of claims operations in Quebec and Atlantic