Take your technical training skills to Resideo as a Technical Training Specialist II. Provide essential training in HVAC and Security solutions for customers across Alberta and British Columbia.
You will be a key member of the Training & Enablement organization, utilizing your five-plus years experience in the residential sector to develop impactful training programs. This role encompasses both virtual and in-person training delivery, enabling customer success and driving engagement with technical products and services.
Key Responsibilities:
• Conduct training for Resideo’s customers and partners
• Engage with various channel partners to improve service
• Gather real-time feedback during product launches
• Design and enhance training content for relevance
• Document field performance and customer queries
Requirements:
• 5+ years in HVAC, plumbing, or Security experience
• Strong knowledge of Microsoft Office applications
• Experience in conducting compr...