Position Details
**Position Summary:**
At Emerson, our mission is to empower engineers and scientists with innovative systems that accelerate productivity, discovery, and technological progress. As a Technical Support Engineer (TSE) within Emerson Test & Measurement (NI), you will play a critical role in helping customers overcome complex technical challenges and achieve long‑term success with our solutions.
You will act as a trusted technical partner, combining deep technical expertise with strong problem‑solving and communication skills to support customers, influence product evolution, and advocate for their needs across the organization.
**In This Role, Your Responsibilities Will Be:**
+ Resolve customer technical issues related to the installation, configuration, implementation, and maintenance of Emerson Test & Measurement (NI) products and platforms.
+ Take full ownership of customer interactions, including effective escalation of complex cases to internal en...