Join Conexus as a Temporary Help Desk Analyst at our West branch in Lloydminster, Saskatchewan. This role emphasizes technical support, troubleshooting, and effective communication for seamless operations.
In this 12-month term, you will be the primary contact for teams seeking assistance with standard software and hardware issues. Your role is crucial in diagnosing technical concerns and ensuring swift resolution or escalation to appropriate teams. You will also support employee training, enabling them to confidently use necessary tools and minimize downtime related to technical issues.
Key Responsibilities:
• Answer inquiries and troubleshoot Conexus West’s software and hardware issues
• Provide insights for better technology utilization
• Assess and diagnose technical concerns for quick resolution
• Prioritize and categorize incoming requests efficiently
• Assist in training employees on essential tools and software
Requirements:
• Post-secondary education...