Deliver top-notch technical support at Kärcher Canada as a Technical Service Specialist. Provide timely assistance and train on new products while bridging the factory-field communication gap.
As a Technical Service Specialist, you will engage with distributors and customers, solving their technical issues while managing the Pre-Delivery Inspection area. Your role involves developing training materials and streamlining returns processing workflows. Being hands-on in the manufacturing environment will enhance your multi-tasking abilities and your communication with engineering teams.
Key Responsibilities:
• Provide technical service support via phone and email
• Communicate with engineering to resolve machine issues
• Manage Pre-Delivery Inspection and returns workflow
• Develop training materials for new product launches
• Multi-task in customer care and manufacturing environments
Requirements:
• Strong electro-mechanical troubleshooting skills
• Proficien...