Position Details
Lead technical projects at our Shawinigan data center as a proactive Project Manager. Your blend of technical expertise and client relationship management will ensure project success.
In this hands-on role, you will serve as the primary technical liaison for client accounts. You will manage project ticket lifecycles within ITSM systems while overseeing the onsite hardware and cabling operations. Budget tracking and compliance with agreements are essential responsibilities.
Key Responsibilities:
• Serve as the main technical liaison for accounts
• Manage lifecycle of project tickets in ITSM systems
• Oversee hardware and cabling operations onsite
• Track project budgets and compliance with agreements
• Develop standard operating procedures for efficiency
Requirements:
• 3+ years in data center operations or similar
• Client-facing experience in a technical role
• Familiar with structured cabling and power systems
• Proficient in Jira and ServiceNow to...