Position Details
Location: Office at Outram Road | Site will be Islandwide
Working Hours: Mon to Fri (830am – 6pm) Willing to commit to rotational standby duties for activations outside working hours
Salary: Basic up to $3500 + Transport $750 (car) or $400 (motorbike) or by reimbursement basis + HP by reimbursement basis
Responsibilities
Execution of service and maintenance workflow.
Liaise closely with client representatives on all service/maintenance related issues.
Mentor a team of service team members.
Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
Manage day-to-day client interactions and expectations for optimal results.
Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
Familiarise yourself and deliver customer satisfaction base on each client's busi...