Elevate product quality as a Technical Data Analyst focused on QA within our agile team. Utilize your data skills and enhance communication between Support and Engineering seamlessly.
We seek a Technical Data Analyst to bridge Support and Engineering while performing essential functions in QA and data analysis. This role involves conducting root cause analyses and translating findings into actionable insights, ensuring alignment with business objectives and enhancing processes.
Key Responsibilities:
• Act as a liaison between Support and Engineering teams
• Perform functional QA aligning outcomes with business needs
• Conduct root cause analysis to identify product anomalies
• Translate data findings into actionable insights for impact
• Create training materials for scaling support processes
Requirements:
• Bachelor’s degree in Computer Science or related field
• Proficiency in SQL, Python, or R for data analysis
• Ability to communicate technical info...