Within your role, you will:

• You will provide best-in-class customer service and problem resolution to customer queries


• You will resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution


• You will initiate, manage, answer, and solves customers’ queries


• You will professionally handle incoming requests from customers and ensures that issues are resolved both promptly and thoroughly at first contact


• You will assist all customer queries by offering precise explanation, concise, complete, and within the agreed terms.

What will make you successful in the role:

• A C1 level of Greek, both written & spoken


• A B2 level of English, both written & spoken


• Proficiency with Microsoft Office applications, especially in Excel


• Standard Ope...