Technical Customer Support | French & English

Groningen, reference 2026-00178

Job description

As the single point of contact for service-related support you form the link between international customers (namely French market) on the one hand and the internal after-sales organization and other internal stakeholders on the other. You significantly contribute to the excellent performance of the company systems in the field by managing client requests from A to Z. 

You will be managing international customer demand across the board.

You work closely with the work preperators to coordinate the work preperation process.

You act as an all-round coordinator for the client, both technically and commercially, and building and maintaining strong relations.

You prepare, process, finalize and follow up on the technical and financial aspects of each service project and report on them.

The role incl...