Lead service activities as a Technical Coordinator. Manage technician assignments, customer communication, and operational processes in a hybrid work environment focused on client satisfaction.
This essential coordinator position involves organizing technicians in both field and workshop settings. You’ll prepare maintenance quotes, respond to client inquiries, and manage resources efficiently to ensure high service standards. Your ability to navigate unexpected challenges will be key in meeting client needs successfully.
Key Responsibilities:
• Oversee technician assignments and service delivery
• Prepare and follow up on maintenance quotes
• Manage client inquiries and ensure timely responses
• Plan efficient routes and work schedules for technicians
• Ensure sound inventory management practices
Requirements:
• DEC/AEC or equivalent qualification
• 3 to 5 years in a relevant coordination role
• Bilingual (written and spoken) is required
• Excellent ...