Overview

The Technical Claims Consultant will provide direction and support with respect to technical claims management for their assigned discipline. Responsible to contribute to the development of related technical claims training, resources, and communication, as well as monitoring claims handling practices through audits and analysis. The Technical Claims Consultant is responsible for the training and to provide technical support and coaching to the Technical Claims Supervisor. Accountable to work in collaboration with claims peers and leaders to deliver on objectives and client service expectations for their Accident Benefits discipline.

Responsibilities

• Provide technical consulting and coaching to Claims Supervisors to support sound decision making for claims, litigation management, policy interpretation, policy violations, quantum, assessment, negotiation, and settlement of claims in accordance with legislation and company guidelines.