Lead technical strategy and operations as a Manager of Technical Architecture in Ontario, supporting a Managed Services organization. Drive results through complex problem-solving and leadership collaboration.
In this impactful role, you will serve as the senior technical escalation point for client issues, oversee multiple technical teams, and work closely with senior leadership to align technical capabilities with business goals. Your hands-on technical experience and skills in troubleshooting will enhance operational maturity and process scalability across the organization.
Key Responsibilities:
• Manage senior technical escalations for high-priority client issues
• Translate complex challenges into actionable plans for teams
• Mentor technical managers in various departments
• Align technical capabilities with business growth initiatives
• Drive operational maturity and implement best practices
Requirements:
• Proven experience in a Managed Service Provid...