Join a thriving industrial firm as a B2B Technical Advisor in Saint-Laurent. Utilize your skills in customer service to analyze client requirements and provide expert solutions in a hybrid work setting.
We are in search of a B2B Technical Advisor to join our dedicated customer service team situated in Saint-Laurent, QC. You will act as the critical point of contact for clients, responding to inquiries, managing quotes, and ensuring efficient service delivery. Your role is pivotal in fostering client relationships and supporting a collaborative work culture in a stable, growing environment.
Key Responsibilities:
• Answer customer inquiries through various communication methods
• Prepare and track requests for pricing and quotes
• Offer technical insights and tailored product recommendations
• Work closely with sales and operational teams to enhance service
• Ensure client and product data is accurately updated in systems
Requirements:
• Minimum 3 years in cust...