Professional Solutions, an Adecco Group company, is looking for two highly qualified and motivated professionals to join our client's team. This is a fantastic opportunity to work in the automotive industry and contribute to the success of a leading company.

Tech-Assistance (German Language)

Responsibilities:

-Perform outbound calls in German to Dealers based in Germany

-Follow up and drive resolution of tickets that are currently pending

-Monitor ticket progress and ensure timely and effective follow-up

-Collaborate with internal teams to identify priorities and potential issues

-Update internal systems with call outcomes and activity notes

-Identify bottlenecks or delays and escalate when necessary

-Maintain clear and professional comm...