Job Description:
The SOC will play a vital role in ensuring the safety and security of our hospital premises by providing leadership, direction, and ongoing coaching to our security staff. The candidate must have the following qualities; excellent communication skills, strong leadership abilities, and a commitment to delivering exceptional customer service.
Roles and Responsibilities:
Provide leadership, direction, and ongoing coaching and training to security staff.Maintain excellent deportment and customer service skills as this is a public-facing/front-facing position.Liaise with visitors, clients, and staff to address concerns and ensure a safe and welcoming environment.Communicate any concerns or issues with the Site Coordinator in a timely manner.Document and investigate security incidents and complaints according to established procedures.Ensure all standing orders and scheduled daily activities are carried out ...