We are a thriving company in the eCommerce space, with operations worldwide. We offer employees a balance between the stability of a larger organization, while maintaining our culture of an innovative, leading‑edge startup. The head office is located in Montreal and we have offices in Canada, the United States and Europe (Cyprus, Georgia and Ukraine).

Our product: A trailblazer in the clip marketplace delivering authentic content from studios to consumers worldwide.

Responsibilities

• Supervise daily operations, ensuring team members meet accuracy, productivity, and compliance standards.
• Provide guidance on complex cases, clarifying policy interpretations and reinforcing best practices.
• Monitor team performance, tracking key metrics and offering feedback to improve efficiency.
• Assist with scheduling and workflow management, ensuring balanced workloads and timely task completion.
• Support training efforts, helping onboar...