Join TD as a Senior Manager in Commercial Services, based in Hamilton, Ontario. This role is crucial in leading a skilled team and driving profitable business growth through excellent customer service.
You will oversee Account Managers to enhance credit operations while providing coaching and development opportunities. Your strategic insights will help build relationships with clients and partners, ensuring robust business results. The role emphasizes maintaining compliance and risk management practices.
Key Responsibilities:
• Mentor Account Managers in credit and customer service
• Lead efforts to improve customer experiences
• Align team performance with business strategies
• Establish control standards and monitor outcomes
• Foster partnerships to enhance service delivery
Requirements:
• Significant experience in team leadership
• Strong background in commercial banking operations
• Ability to develop and implement growth strategies
• Deep unders...