Overview

The role of Manager, Cloud & DevOps Platform Support involves leading a team of senior technical professionals in the support and maintenance of Cloud & DevOps Platforms. Location

The position is based in Toronto, with a hybrid work model. Reporting Relationship

The position reports to the Director of Cloud Infrastructure Architecture & Engineering. What You'll Do

Oversee and manage a team of system engineers in charge of the daily operations and support of Cloud & DevOps Platforms, including hiring, coaching, mentoring, providing feedback, and hands-on career development. Offer technical support and coordination for escalated incidents and problems from DevOps engineering and SRE teams. Lead delivery and/or participate in projects alongside business, architecture, and development teams to implement and manage infrastructure technologies and solutions. Foster talent growth and development, creating teams and a collaborative engineering cultu...