Patrique Mercier Recruitment FR is excited to invite applications for the role of Swedish Speaking In-Game Support Analyst. This position is ideal for avid gamers who are passionate about providing exceptional customer service. As an In-Game Support Analyst, you will engage with Swedish-speaking players, assisting them with various inquiries and issues to ensure they enjoy a seamless gaming experience.

Responsibilities

• Provide live support to Swedish-speaking players through in-game chat, email, and community platforms.
• Diagnose and fix a wide range of in-game issues, helping players with technical challenges related to gameplay and accounts.
• Record and track player issues using the support ticketing system, ensuring timely responses and solutions.
• Communicate effectively with players to explain game mechanics, features, and any updates.
• Work closely with the development team to communicate player feedback and highlight com...