The Field Sales Supervisor is an intermediate position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales and customer support activities in coordination with the Consumer Sales team.
The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets.
**Responsibilities**:
- Responsible for training team members, monitoring quantity and quality of work and providing feedback to employees on performance
- Track incoming data, including submissions, logins, booking, and disbursal numbers to ensure overall targets are being met
- Acquire new clients through tele-caller supported outbound calling and micromarketing activities
- Complete client handling beginning with sourcing and serve as the first point of contact for any client concerns or questions
- Analyze client interests, problems, and potential ne...