• Own Blue Yonder and supply chain platform improvements end-to-end.

About Our Client

This retail business is a well-established and respected organisation with a strong presence in its industry. They are known for their focus on delivering high-quality products and leveraging advanced technology to streamline operations.

Job Description

• Provide Level 2 and Level 3 application support for Blue Yonder, WMS, TMS, and related supply chain systems.
• Manage BAU incidents, service requests, root cause investigations, and problem resolution activities.
• Monitor application performance, identify system issues, and coordinate resolutions with internal teams and external vendors.
• Gather, analyse, and document business requirements for system enhancements and process improvements.
• Support the delivery of continuous improvement initiatives across supply chain technology platforms.