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Supplier Success Professional, Core

Company: Avetta

Location: Calgary, London

Posted: March 23, 2026

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Position Details

SUMMARY

The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.


If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).


Pay rate: $20.00/hour CAD


This position will start on April 7, 2026, and requires 100% attendance for 8 weeks of training.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide professional support to Avetta customers via phone, email, chat, and other service channels

  • Resolve complex supplier issues with a focus on customer experience and compliance accuracy

  • Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records

  • Accurately log all interactions in Salesfor...