Position Title: Supervisor Carrier Services Logistics
Reports to Title: Manager Customer Service
Dept / Function: HBP
Location: Guadalajara, Jal.
**Summary**:
Optimize the CS Logistics processes, through the construction of a professional and high-performance work team that continuously seeks to increase levels of productivity and efficiency through adherence to productivity and service indicators, root cause analysis of issues, implementation of action plans for operational problems.
Understand, maximize and improve all refusals, over, short, damages, carrier claims, transportation accessorial management and OSD dispute management processes for the US and Canada business.
Demonstrate effective communication, attention to detail, negotiation, solving problem thinking, and demonstration of all Hershey values.
Proactively take the lead on any situation above, follow best demonstrated practices to ensure the best execution of daily activities.
**Majo...