← Back to London Jobs
Position Details
Your role
Responsible for the end-to-end customer audit process within the region including organizing, documenting, RFI and task execution and corrective action follow up.Lead and manage on-site customer audits and ensure all requirements are met and appropriate support from internal teams in place.Act as a single point of contact for the customers and all internal parties to ensure local centralized support for customer audits.Develop internal cross function quality gates to ensure success of the functionSupport the development and maintenance of an audit database and foster continuous improvement programs aimed at enhancing audit processes and customer satisfactionPartner with Customer Success Managers to ensure successful execution of strategic customer auditsParticipates in the Global Customer Audit community to drive improvements and global consistencyInterface with Operations Management Team ...